Privacy & Terms

How we handle your data and the terms governing your use of our services.

Last updated: February 6, 2026

Section I

Privacy Policy

1.Introduction

This Privacy Policy ("Policy") describes how Actually Good Ideas, LLC, a Delaware limited liability company ("Company," "we," "us," or "our"), collects, uses, stores, shares, and protects information obtained from visitors and users ("you" or "User") of our website at actuallygoodideas.com and any related services, tools, applications, or platforms (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree, you must immediately discontinue use of the Services.

2.Information We Collect

We may collect the following categories of information:

  • Information You Provide: Name, email address, company name, job title, phone number, and any other information you voluntarily submit through forms, surveys, scorecards, or correspondence.
  • Automatically Collected Information: IP address, browser type and version, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, click patterns, and other usage analytics.
  • Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with the Services. This may include third-party analytics services such as Vercel Analytics and any other tools we deploy at our sole discretion.
  • Third-Party Data: We may receive information about you from third-party services, partners, publicly available sources, or social media platforms.
  • Communications Data: Records and content of any communications between you and the Company, including emails, form submissions, and chat interactions.

3.How We Use Your Information

We may use your information for any lawful purpose, including but not limited to:

  • Providing, operating, maintaining, and improving the Services
  • Responding to inquiries and providing customer support
  • Sending marketing, promotional, and informational communications (you may opt out at any time)
  • Analyzing usage patterns and trends to enhance user experience
  • Personalizing content and recommendations
  • Enforcing our Terms of Use and other legal agreements
  • Complying with legal obligations and responding to lawful requests
  • Protecting the rights, property, and safety of the Company, our users, and the public
  • Conducting research, analytics, and business intelligence
  • Any other purpose disclosed at the time of collection or with your consent

4.Information Sharing & Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist with hosting, analytics, email delivery, CRM, payment processing, and other operational functions.
  • Business Transfers: In connection with any merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Protection of Rights: To enforce our agreements, protect our rights, privacy, safety, or property, and to protect against fraud or other illegal activity.
  • With Your Consent: For any other purpose with your express or implied consent.

5.Data Retention

We retain your information for as long as we deem necessary or useful for our business purposes, or as required by applicable law. We are under no obligation to delete your information at any specific time. Upon termination of your relationship with us, we may retain your data indefinitely for archival, analytics, legal compliance, or any other lawful purpose.

6.Data Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure. We make no warranties or guarantees regarding the security of your data, and you transmit information to us at your own risk. The Company shall not be liable for any unauthorized access, data breach, loss, or destruction of information, regardless of cause.

7.Third-Party Links & Services

The Services may contain links to third-party websites or integrate with third-party services (including but not limited to Typeform, LinkedIn, and analytics providers). We are not responsible for the privacy practices, content, or security of any third-party services. Your interactions with third-party services are governed solely by their respective policies.

8.Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect information from minors. If we become aware that we have collected information from a minor, we may, at our sole discretion, delete such information.

9.Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion. To exercise any such rights, contact us at hello@actuallygoodideas.com. We will respond within a commercially reasonable timeframe. We reserve the right to verify your identity before processing any request and to deny requests that are excessive, repetitive, or not required by applicable law.

10.Changes to This Policy

We reserve the right to modify this Policy at any time, at our sole discretion, with or without notice. Changes are effective immediately upon posting to the Services. Your continued use of the Services after any modification constitutes your acceptance of the revised Policy. It is your responsibility to review this Policy periodically.

11.Contact

For questions about this Policy, contact us at: hello@actuallygoodideas.com

Section II

Terms of Use

1.Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Actually Good Ideas, LLC, a Delaware limited liability company ("Company," "we," "us," or "our"). By accessing, browsing, or using our website at actuallygoodideas.com, any subdomains, and any related services, tools, content, scorecards, assessments, or platforms (collectively, the "Services"), you represent and warrant that you have the legal capacity to enter into these Terms and agree to be bound by them in their entirety. If you do not agree to these Terms, you must immediately cease all use of the Services.

2.Nature of Services

The Company provides AI executive decision advisory services, consulting, educational content, diagnostic tools, and related materials. You expressly acknowledge and agree that:

  • All content, tools, assessments, scorecards, recommendations, and materials provided through the Services are for general informational and educational purposes only.
  • Nothing provided through the Services constitutes professional advice, including but not limited to legal, financial, investment, tax, accounting, technology, or business advice.
  • Any decisions you make based on information obtained through the Services are made entirely at your own risk and sole discretion.
  • The Company does not guarantee any specific outcomes, results, or return on investment from using the Services or implementing any recommendations.
  • Past performance, case studies, or testimonials do not guarantee future results.

3.Intellectual Property

All content, materials, text, graphics, logos, trademarks, trade names, service marks, methodologies, frameworks, tools, scorecards, software, and other intellectual property displayed on or through the Services (collectively, "Company IP") are the exclusive property of the Company or its licensors and are protected by applicable intellectual property laws.

  • You may not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, store, transmit, sell, license, or otherwise exploit any Company IP without our prior written consent.
  • Any feedback, suggestions, ideas, or improvements you provide to the Company become the sole and exclusive property of the Company, and you hereby irrevocably assign all rights therein to the Company.
  • The Company name, logo, and all related marks are trademarks of the Company. Nothing in these Terms grants you any right to use them.

4.User Conduct

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable law or regulation
  • Attempt to gain unauthorized access to any portion of the Services, systems, or networks
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Use any robot, spider, scraper, or other automated means to access the Services
  • Reverse engineer, decompile, or disassemble any portion of the Services
  • Remove, alter, or obscure any proprietary notices or labels
  • Impersonate any person or entity or misrepresent your affiliation
  • Use the Services in any manner that could damage, disable, overburden, or impair the Services
  • Resell, sublicense, or commercially exploit the Services without express written authorization

5.Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, COMPLETENESS, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OF TRADE, OR COURSE OF PERFORMANCE.

THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, CONTENT, TOOLS, ASSESSMENTS, OR RECOMMENDATIONS PROVIDED THROUGH THE SERVICES.

No advice or information, whether oral or written, obtained from the Company or through the Services shall create any warranty not expressly stated herein.

6.Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "COMPANY PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE COMPANY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS EXCEED TEN UNITED STATES DOLLARS ($10.00).

The limitations in this section apply regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and even if the Company Parties have been advised of the possibility of such damage. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such jurisdictions, liability shall be limited to the fullest extent permitted by law.

7.Indemnification

You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) any decision made or action taken by you based on information or recommendations obtained through the Services; (e) any content or data you submit through the Services; or (f) your negligence or willful misconduct. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

8.Assumption of Risk

You expressly acknowledge and agree that your use of the Services is at your sole risk. You assume full responsibility for any decisions, actions, or investments made based on information, tools, assessments, or recommendations provided through the Services. The Company shall have no liability for any consequences arising from your reliance on or use of any content or output from the Services, including but not limited to the Pilot-to-Scale Scorecard, AI assessments, strategic recommendations, or any other tools or materials.

9.No Professional Relationship

Use of the Services does not create a fiduciary, advisory, professional, or confidential relationship between you and the Company beyond the scope expressly set forth in a separately executed written agreement. No attorney-client, consultant-client, or other professional relationship is formed by virtue of your use of the Services. The Company owes no duty of care to you beyond what is expressly stated in a signed engagement agreement.

10.Confidentiality

Any information you provide to the Company through the Services may be used by the Company as described in our Privacy Policy. Unless you have entered into a separate written confidentiality agreement with the Company, you acknowledge that information submitted through the Services (including forms, scorecard results, and communications) is not considered confidential and may be used by the Company for any lawful business purpose, including but not limited to analytics, product development, marketing, and improving the Services.

11.Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles. You irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware for any disputes arising out of or relating to these Terms or the Services. You waive any objection to such jurisdiction or venue, including on the grounds of inconvenient forum.

12.Dispute Resolution & Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware. The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN THE COMPANY AND YOU INDIVIDUALLY. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. YOU WAIVE ANY RIGHT TO A JURY TRIAL.

13.Force Majeure

The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, war, terrorism, labor disputes, utility failures, cyberattacks, or disruptions to internet services or infrastructure.

14.Termination

We reserve the right to suspend or terminate your access to the Services at any time, for any reason or no reason, with or without notice, at our sole discretion. Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, limitation of liability, indemnification, and dispute resolution.

15.Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

16.Waiver

No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof. No single or partial exercise of any right shall preclude further exercise of that right or any other right.

17.Entire Agreement

These Terms, together with our Privacy Policy and any separate written agreements between you and the Company, constitute the entire agreement between you and the Company regarding the Services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

18.Modifications

The Company reserves the right to modify these Terms at any time, at its sole discretion. Changes will be effective immediately upon posting to the Services. Your continued use of the Services following any changes constitutes your binding acceptance of the revised Terms. It is your sole responsibility to review these Terms periodically for changes.

19.Contact Information

For questions regarding these Terms, contact us at: hello@actuallygoodideas.com

Actually Good Ideas, LLC
Email: hello@actuallygoodideas.com

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